Renaissance Group

Solution: TechSafe™ Managed Service, TechSafe Solve and IBM MaaS360 
Prepared by: Karen Thrupp, General Manager – Finance/Director 

 Overview 

Renaissance Group is a health provider based in Auckland, New Zealand, dedicated to supporting individuals with disabilities. They offer a range of services aimed at promoting independence, choice, and community participation.  

Renaissance wanted a solution that would streamline device management processes, improve security, and reduce operational costs.   

Challenges 

Renaissance faced several challenges: 

• Time: not a typical GM, Karen is a hands-on person getting involved in the business with a focus on quality outcomes. Karen was manually setting up each device.  Ensuring no compromise to quality while giving back valuable time was imperative. 

• Security Concerns: Ensuring the security of devices and data was a top priority. 

• Operational Costs: Costs associated with manual device management and support. 

Solution 

TechSafe provided a comprehensive solution that addressed these challenges through its advanced Unified Endpoint Management (UEM) services. Key features included: 

1. Centralized Management: A single platform to manage all devices, regardless of the operating system. 

1. Enhanced Security: Robust security features, including encryption, remote wipe, and real-time threat detection. 

1. Automated Processes: Automation of routine tasks such as software updates, compliance checks, and inventory management. 

1. Cost Efficiency: Reduction in operational costs through streamlined processes and reduced need for manual intervention. 

Platform with options  

A key differentiator TechSafe delivers is a unified platform that support multiple MDM/UEM services in a consistent manner.  The service is efficient, thanks to TechSafe’s dedicated support team. Key steps included: 

1. Assessment: Detailed assessment of customer requirements. 

1. Customisation: Tailoring the TechSafe solution to meet specific needs. 

1. Deployment: Phased deployment to ensure minimal disruption to operations. 

1. Innovation: TechSafe is designed to ensure customers get the best value for their investment.  The TechSafe team are always looking for new ways to simplify the delivery of device management, from enrolment, control right through a device’s lifecycle.   

Conclusion 

The partnership between TechSafe and Renaissance has been highly successful. By utilizing TechSafe’s advanced MDM solutions, Renaissance has greatly enhanced its device management capabilities, strengthened security measures, and achieved significant savings in time and effort. This collaboration highlights how strategic partnerships can drive operational excellence and deliver meaningful benefits in a healthcare setting, ultimately improving service delivery and patient care. 

FOR MORE:  

www.techsafe.nz  

CONTACT US:   
Support@techsafe.nz