Set up MaaS360 API Account
Requirements
- Your MaaS360 instance is enabled for API access.
- A MaaS360 user account and password.
- Passcode requirement is 8 characters, 1 letter, 1 number, and 1 special character.
1. Confirm APIs have been enabled
Open MaaS360 and navigate to setup > Web Services API > Documentation
If there is no Web Services API option presented under the Setup tab, contact IBM support to get it enabled.
This can be done by clicking the headset icon at the top right of the portal and then clicking my cases.
2. Create a script only user
Open MaaS360 and navigate to setup > Administrators.
Click Add Administrator.
Enter an email address to be used for notifications and password resets.
For username, it’s recommended to use your customer name with SO to identify it’s a script-only user, e.g., TechSafe_SO.
Click Next.
For full functionality, like passcode reset, wipe, hide device, and more, select the Administrator permission.
If you want a read-only view with no device actions, please apply the Read-only permission.
Please note, if you apply one permission and then wish to switch, you will need to create a new administrator, apply the permission, and set it as script only.
Click Next.
Go to the email you set the account up with to get the details to log in.
Go through the steps to create an account.
Once the account is set up, log out and log back in as an administrator.
Navigate to Setup > Administrators.
Hover over More under the account you created and select Convert to Script Only.
Done!
This account will no longer be able to be logged into and can only be used to make API calls.
3. Enter Details Into TechSafe
Open your TechSafe Portal and click Edit options under Account Management.
Enter your MaaS360 instance ID. This can be found found at the bottom of the MaaS360 portal.
Enter the domain users will be registering under.
Enter the name of the API account you just created.
Click Reset Password and enter the password for the account you created.
Click Submit and Test Access.
If successful, you will see the following screen.
