Monthly Summary report

Summary

Devices dispatched from 2Degrees. Does not include duplicates from re-dispatched devices.

Devices distributed with a sim card that have been used to make a text, phone call or has mobile data usage.

Devices enrolled into TechSafe Mobile Device Management.

Devices that have not connected to TechSafe Mobile device management in 90 days or more.

Remediation steps:

Devices distributed by 2Degrees that have not been enrolled.

Remediation steps:

Devices marked to be returned that have yet to be sent back to 2Degrees.

Remediation steps:

Check if the device has been redistributed and was not removed from the returns list
Check if end user has returned device

Devices that where dispatched and not enrolled for the described period of time. e.g. a device sent 4-6 months ago has not been enrolled.

Devices are due to be replaced as they are ending their life span and will need to be sent back to 2 Degrees to get a replacement.

Next steps:

Prepare users with the upcoming device replacements by letting them know via email

Info@techsafe.nz

04 382 8096

Level 1
166 Featherston Street Wellington Central Wellington 6011 New Zealand